Passengers are limited to one main item of luggage plus a hand bag, any excess luggage must be declared at the time of booking. We reserve the right to charge an extra fee for items exceeding this allowance or refuse to transport the items.

If your baggage has failed to arrive, please make contact immediately with our chauffeur as he will need to be made aware of your delay.

Any vehicle operated or controlled by us is fully insured and licensed (RNAVT Nº4183) to carry passengers under Portuguese law however the client’s luggage is carried entirely at their own risk and no responsibility can be accepted by us for loss or damage. The client should therefore ensure they have contracted appropriate travel insurance to cover this if they require.